Returns & Exchanges
At Edmunds Cocktails, we want you to be completely satisfied with your order; however, due to the perishable nature of our products, we can only accept returns on items that are damaged or faulty upon arrival. Please ensure all return requests are initiated within 14 days of receipt to qualify for a refund or replacement.
Return Process
- 1.Contact Support
Email our customer service team at [email protected] with your order number and a brief explanation of the issue.
- 2.Provide Evidence
Attach clear photographs of the damaged packaging or faulty product to help our team assess the claim quickly.
- 3.Return Authorization
Once approved, we will provide you with a return shipping label or instructions on how to dispose of the item safely.
- 4.Refund Processing
After we verify the issue, a full refund or a replacement order will be processed to your original payment method within 5-7 business days.